Shipping, Handling and Product Care

CCC Brands made-to-order products — like The Spice Outfit meat rubs — are handcrafted with the finest ingredients. Spices and seasonings should be stored in a cool dry place away from sources of heat and light.

Payment Options, Credit Cards and Security

We accept credit card payments online. You can contact our Customer Service Team by phone and place an order with your credit card as well. We accept American Express, Discover, Visa, and MasterCard. Please note credit card numbers are encrypted during the purchasing process to ensure appropriate security. For business and corporate customers, we will develop appropriate credit/payment terms on a case-by-case basis.

Sales Tax

CCC Brands operates from Chicago, Illinois so orders from customers in Illinois (those with an Illinois address on their credit card billing address) will include applicable Illinois sales tax. Sales tax is added, where applicable, but there is no tax on shipping charges.

Shipping and Handling

CCC Brands products are shipped via Federal Express and the United States Postal Service. Currently, we ship only within the 48 contiguous United States. Please note that delivery times in the matrix below begin from when your shipment leaves our facility.

Shipping and handling costs indicated in the table below are per recipient address based on the dollar amount spent on CCC Brands products. We expedite all orders but if you need express shipping, please contact us. Shipping and handling charges are required for each recipient address. Please note: In some instances, orders to the same recipient address may have to be split up due to size and weight restrictions of our product packaging. Also, orders over 15 pounds will be assessed additional charges to be determined by our Customer Service Team on a case-by-case basis depending on the shipping location, weight, etc. Our Customer Service Team will contact you in those instances to discuss the various shipping options and associated shipping and handling costs — that is, if they exceed the standard shipping fees outlined below.

Purchase Total:	Expedited Delivery & Handling (3–4 business days)
$00.00 – $299.99	$14.95
$300.00 and above	$22.50

We attempt to ship all orders as soon as possible; however, seasonal demands may limit our ability to ship orders as promptly as we may want to. Our Customer Service Team will update you on any potential delays in shipping your order.

Returns

You must be completely satisfied with our products. Please contact our Customer Service Team if products are damaged in shipping: info@CCCBrands.com or (888) 973-3269.